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Embedded
Best Practices


Scaled Family
Engagement


Data-informed
Guidance


Leading K12
Translation

Scaled Family Engagement

Building positive, trust-based partnerships with every family is key to driving student outcomes. The TalkingPoints platform is universally designed so teachers, staff, and administrators at all levels can easily reach and engage every family, supported by best-practice guidance, with tools for one- and two-way communication in 150+ languages.

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User Friendly & Simple for Families

  • For families, getting started is as simple as texting - no wifi, smartphone or computer needed
  • Mobile app and online sign-in provides expanded features for families

    • Easy & Flexible for Teachers and Staff

  • Intuitive, easy-to-use platform
    • Mobile and online sign-in
    • Useful for teachers, administrators, and all staff including nurses, psychologists, bus drivers, coaches, counselors, and more!
  • Instant two-way translations in 150+ languages
  • Flexible messaging options to personalize and deepen engagement
    • Two-way translated text or in-app messages
    • Video messages with translated captions
    • Translated Polls/Surveys
    • Attach documents and images
  • Flexible roles, permissions and groups




    • Time-saving Tools for Staff

  • Message scheduling
  • Pre-built, pre-translated template galleries
  • Set office hours with automated responses
  • Create, save, and share custom templates



    • Robust Support for Families

  • Best-in-class translation supported by human and custom machine translation specially trained and tuned for K-12 education
  • Ed101 tool demystifies educational terms with one click
  • Help Me Understand features offer additional context to explain the message’s meaning with recommended next steps
  • Text-to-speech and Speech-to-text capabilities make messaging and engagement more accessible for families


    • Student Messaging

  • Bring students ages 13+ into conversations
  • Gain valuable insights and support student agency in their own learning
  • Secure and streamlined collaboration via text, mobile app, or online sign-in
  • Easily engage with family contacts only, students only, or both 
  • Create student groupings for athletics and extracurriculars to easily share information with students and families

    • Document Translation Package

  • Translate the everyday “backpack” documents schools and teachers share with families - newsletters, flyers, invitations, and more!
  • Simple one-click option to translate document attachments as part of the message-sending experience
  • Free up district language and translation resources to support legal and in-person or specialized interpretation needs 
  • Families simply click on the message link to access the document attachment in their home language




    • District Messaging

  • With the Admin Family Connect package, school and district administrators can reach all families in streamlined and effective ways
  • Universally designed outreach methods help your message connect with families in the ways that work best
  • Humanize and personalize outreach through text messaging, translated video or audio messages, or include optional companion email
  • Gather valuable insight and feedback from families with easy-to-use polls or surveys with real-time analytics
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