Our Team
We’re improving outcomes for millions of K-12 students by fostering and guiding transformative partnerships between families and schools through our leading Universal Family Engagement platform.
Executive Team

Heejae Lim
Founder and CEO

Heejae Lim
Founder and CEO
Heejae Lim is the Founder and CEO of TalkingPoints. Previously, Heejae worked on education reform for public schools in the Middle East. She also served as Chief of Staff to a special advisor to the Secretary of Education in the UK. As a consultant at McKinsey, she advised the Gates Foundation and Teach First UK. Heejae is a graduate of Oxford, LSE and has an MBA from Stanford Business School where she was an Arjay Miller Scholar, and has been recognized as an Echoing Green Fellow, Stanford Social Innovation Fellow, Ashoka Changemaker and Forbes 30 under 30 to change education.

Claudine Ryan
President

Claudine Ryan
President
As a first-generation college go-er, Claudine personally experienced how invaluable education can be. As a parent and community member, Claudine believes that parents, regardless of their own backgrounds, can be tremendous champions in their children’s educational success. Claudine has spent her career in technology for the past 25 years, focusing for the past decade on building technology for social impact at scale for nonprofit education organizations, previously as COO & Head of Product at GreatSchools and now as President of TalkingPoints. Claudine studied information technology at the University of Virginia and has an MBA from UCLA Anderson School of Business.

Matt Carlson
Chief Growth Officer

Matt Carlson
Chief Growth Officer
Matt Carlson is a lifelong educator dedicated to improving student outcomes. He began his career as a classroom teacher and district instructional technology leader, focused on supporting students and empowering teachers. Driven to expand his impact, Matt transitioned to the educational technology sector, working to deliver solutions that advance equity and opportunity at scale.
With over 10 years of experience building and leading high-performing growth teams, Matt has emphasized service, collaboration, and measurable impact throughout his career. Prior to his time at TalkingPoints, Matt served at Instructure, where he guided strategic growth initiatives that supported countless districts, state departments of education, and schools nationwide.
Matt holds a Bachelor of Science in Psychology and a Master of Arts in Education from Truman State University.
Board of Directors & Advisory Board

Doug Borchard
Secretary and Board Member

Doug Borchard
Secretary and Board Member
Doug joined New Profit in 2005 and serves as Managing Partner and Chief Operating Officer. In that role, he oversees New Profit’s internal infrastructure (finance,talent, operations) and portfolio grant-making and support. Doug has also worked closely with several of New Profit’s portfolio organizations, including Achievement First, iMentor, KIPP, Year Up, Leading Educators, and New Classrooms, and currently serves on the boards of CodePath, UnboundEd, Equal Opportunity Schools, and TalkingPoints.
Doug brings diverse experience to New Profit as an accomplished entrepreneur and senior executive in both the nonprofit and for-profit sectors. Most recently, Doug was Vice President of Prospecting Solutions at Dun & Bradstreet, a leading global provider of business information. At D&B, Doug led a $140mm business unit, with broad P&L responsibility for product strategy, sales and marketing, and product development. Doug came to D&B through its acquisition of iMarket, Inc., a venture-funded provider of sales and marketing software and internet solutions that he co-founded. Doug also spent several years as a consultant at Bain & Company, a leading international management consulting firm, where he worked on assignments in the information services industry.

Dan Braga
Board Chair

Dan Braga
Board Chair

Tyler Coats
Treasurer and Board Member

Tyler Coats
Treasurer and Board Member
Tyler Coats is the CEO of Falcon Critical Care Transport, a $20m revenue business employing over 250 personnel in the SF Bay Area. Formerly Tyler was the Managing Partner of Cascadian Capital. Tyler also served in the US Navy aboard the USS Henry M. Jackson, a strategic nuclear submarine, where he led over 70 personnel with overall responsibility for the operation of the nuclear reactor as Head Engineering Officer and Officer of the Deck. Tyler has an MBA from Stanford GSB and has a B.S. in Quantitative Economics and Applied Mathematics from the United States Naval Academy.

Dr. Sharon Contreras
Advisory Board Member

Dr. Sharon Contreras
Advisory Board Member
Dr. Contreras is passionate about providing a high-quality education to each child. She is a teacher at heart, a transformational leader and a passionate advocate for children and education. Growing up in Uniondale, New York, with nine brothers and sisters, she learned early to advocate for her right to an excellent education. Over the course of her 30-year education career, she has been the first woman of color to lead one of New York’s “Big 5” school systems in Syracuse, and the first woman and Latina to lead Guilford County Schools in North Carolina. She holds multiple degrees including: a Doctor of Philosophy in Educational Leadership & Policy Analysis and a Master of Science from the University of Wisconsin-Madison; a Master of Arts, English Literature; a Master of Arts in Teaching and a Bachelor of Arts in English Literature from the State University of New York at Binghamton.
Dr. Sharon Contreras, CEO of the Innovation Project, joins us with unparalleled experience as a public education leader and a passionate advocate for children. Her insights will help shape our market strategies and ensure our work aligns with the needs of educators and families.

Kumar Garg
Advisory Board Member

Kumar Garg
Advisory Board Member
Kumar is a passionate champion of education reform and started his career working on behalf of parents and children as an education lawyer and advocate. Kumar led the Obama Administration’s efforts to bolster federal STEM education initiatives, serving for nearly 8 years in the White House Office of Science and Technology Policy (OSTP). He then led partnerships at Schmidt Futures, working with Eric Schmidt to design and launch moonshot initiatives in education while building ongoing multi-donor and multi-sector collaboratives. Kumar is now president of Renaissance Philanthropy, a nonprofit that surfaces breakthrough ideas and incubates ambitious initiatives. He received a bachelor’s degree from Dartmouth College and a law degree from Yale Law School.
Kumar Garg is an expert in education and technology and brings a wealth of experience in research, development, and government partnerships. His guidance will strengthen our ability to innovate and collaborate across sectors.

Greg Gunn
Advisory Board Member

Greg Gunn
Advisory Board Member
Greg Gunn is a leader in using technology, innovation, and venture capital investing to promote progress in education. As co-founder of Lingo Ventures, he makes early-stage investments in education and workforce technologies. In 2000, Greg co-founded Wireless Generation (now called Amplify), a leading educational software company serving millions of students annually with groundbreaking assessment and instruction products. Greg is a director of Zearn, FHI 360, Bridgespan, and Girls Who Code.
Greg Gunn will contribute his expertise in product innovation and scaling tech organizations to support our growth and market strategies.

Jeff Livingston
Board Member

Jeff Livingston
Board Member
After a long career at McGraw-Hill Education that included roles in sales, marketing, education policy and general management, Jeff formed EdSolutions, LLC in 2015 as a vehicle for focusing education innovation, investment and philanthropy on underserved students, scaling proven innovations to reach the students who will benefit most from them. Today, EdSolutions help organizations to find impact through the markets for education goods and services primarily via: Ecosystem Maps, Target Product Profiles, Go-to Market Strategies and other customized consulting services.
Jeff holds a baccalaureate degree in Government from Harvard University. He has served as a director of the Association of Educational Publishers, the Association of American Publishers- Education Division, the Software and Information Industry Association, The Harlem Educational Activities Fund, UnBoundEd Learning, New Meridian, LaborX, Yenko and Allhere. Jeff currently lives in New York City with his wife, Sahily Artiles, a naturalized American citizen and certified Spanish/English court interpreter.
Jeff Livingston’s strategic leadership will guide our efforts to scale and rapidly evolve our solutions to increase our impact on educators and families.

Dr. Karen L. Mapp
Advisory Board Member

Dr. Karen L. Mapp
Advisory Board Member
Dr. Mapp is a leading expert in the field of family engagement, and her 2010 book, Beyond the Bake Sale: The Essential Guide to Family-School Partnerships, is considered a foundational text in the field. She created the Dual Capacity-Building Framework for Family-School Partnerships, the research and practitioner framework that TalkingPoints bases itself on and has advised the U.S. Department of Education and multiple states and school districts on family engagement. She is currently a Professor of Practice at the Harvard Graduate School of Education (HGSE).
Dr. Mapp will play a vital role in helping us develop a research-driven standard for excellence in family-school partnerships.

Bob Runcie
Advisory Board Member

Bob Runcie
Advisory Board Member
Bob is the chief executive officer of Chiefs for Change, and previously served as superintendent of Broward County Public Schools – the sixth-largest district in the United States. Under his leadership, Chiefs for Change has increased its technical assistance for members and expanded leadership development initiatives to build the pipeline of diverse, talented educators ready to lead K-12 systems. His professional experience also includes founding a management and technology consulting company and holding several strategic leadership positions with Chicago Public Schools. He became the first in his family to finish high school and graduate from college, earning his bachelor’s from Harvard College and MBA from Northwestern University.
Bob Runcie’s connections and strategic insights will enhance our partnerships and market outreach.
Join us to make a difference, to change lives
Our team
Our fast-growing team is focused on the best experiences for our teachers and families.
At TalkingPoints, we are passionate about changing our education system for the better, and we believe deeply in the value of what we do. We bring an empathetic, entrepreneurial spirit to our work—and we have fun while we’re at it!
What we offer
- An incredible opportunity to build a mission-driven, rapidly growing startup tech nonprofit
- Competitive salary, health insurance, benefits, and flexible time off
- Flexibility to work remotely

Our organizational values
User & mission orientation
We are devoted to our mission with empathy towards the communities we serve.
All in together
We go above and beyond the job description, working together as a team.
Agile & action-oriented
We get things done, knowing that our progress is urgent to our communities.
Always learning
We are always learning, with a growth mindset, to reach our our full potential.
Boldly courageous
We take risks in order to achieve big things.
Open positions
