Quality Vs. Quantity in School-Family Communications

Research Reveals Best Practices For Stronger Engagement

Download The Full Report To Discover In-Depth Conversation Findings And Recommendations

Researchers analyzed 40 million messages exchanged between administrators, educators, and families on the TalkingPoints platform. The insights reveal powerful opportunities to improve engagement.

This report dives into the key findings and offers actionable recommendations to help educators build stronger, more effective communication with families.

Key Findings:

Messages commonly focus on logistics. There is room to share more about academics, attendance, and student experiences.

Behavior updates are often negative, highlighting an opportunity to reinforce positive behavior more consistently.

Families with students in grades 6-12 receive more academic and behavior-related messages than families with younger students.

TalkingPoints’ model is based on decades of family engagement research, and draws heavily on research-driven practices to develop our product. We are also committed to adding to this body of evidence. Access all research reports here.

Explore more family engagement resources to support student outcomes.

Universal Family Engagement Checklist

Build a year-round family engagement plan to support your student outcome goals.

Grab the Checklist

Benchmark Survey

Dive into engagement findings from the 2024 National Benchmark Survey of 600+ teachers and administrators.

View Survey Insights

District Story

Explore how Aurora Public Schools transformed attendance reporting using accurate message translation for multilingual families.

Read the Study

TalkingPoints partners with districts across the country

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