Whether Through Texts or Apps, Schools Are Using Technology to Get the Message Out to Students’ Families

Heejae Lim, founder of TalkingPoints, an app that translates text messages from educators into a parent’s home language, likes to tell a story of a San Francisco middle school principal. The administrator wanted to connect with the parents of a Spanish-speaking student at risk of failing. He tried visiting the family at home twice, to no avail.