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Embedded Best Practices

Many teachers and school staff don’t have background or training in family engagement and they find connecting with families intimidating at times. To make learning and capacity-building easy and streamlined, TalkingPoints embeds research-based family engagement expertise and best practices within the platform. Through everyday activities, our platform helps scale best practices and build family and staff capacity for positive relationship-building and collaboration.



Message Mentor

  • Save time and build staff capacity for best-practice communication with families
  • Built-in guidance helps teachers and staff write best-practice messages with the click of a button
  • Easily revise a message to apply best practices
  • Craft a message from scratch by sharing a prompt and Message Mentor will write a best-practice message on the spot
  • Fix spelling and grammar errors
  • Staff remain in control of their messaging with families since they can use, edit, or discard Message Mentor suggestions
  • Attendance Improvement Tools

    The TalkingPoints platform includes built-in tools to proactively influence attendance and reinforce trust-building between schools and families:

  • Attendance Message Series
    • Ready-to-send, positive, research-based messages
    • Consistent outreach cadence builds family understanding about why attendance matters and how to support it at home
  • Absence Reporting 
    • Remove language, time, and access barriers to make it easy for families to share absence reasons in their home language
    • Text-based format helps schools analyze and proactively address root causes




    Best Practice Tips

    Save time and build staff family engagement “muscle” while making their job a little easier!


  • Built-in capacity development tool surfaces weekly best practice tips for staff 
  • Research-backed reminders and suggestions help encourage appropriate levels of family engagement
  • Best practice translated message templates let staff easily put the tip into practice


  • Messaging Templates

  • Time saving, pre-built library of pre-translated, research-based message templates
  • Flexible, turnkey way to expand best practice messaging with families
  • Template library covers key themes including attendance, well-being, and positive, asset-based messaging
  • Staff can create, save, and share custom templates to guide consistent messaging within schools or the district
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