Introducing Universal Admin Communications from TalkingPoints

Universal Admin Communications

by Tyson Jurgens


As the leading unified family engagement platform, we’re committed to building tools that better support schools and districts as they engage with families, build strong family-school partnerships, and drive student success.

We’ve added an all-new suite of administrator communications tools to our platform to ensure school- and district-level staff are able to engage directly with the families in their learning communities. Universal Admin Communications supports effective family engagement from every level of the organization.


What features are included?

Universal Admin Communications allows administrators and staff at the school- and district-level to engage equitably with all families using an enhanced suite of tools. Administrators and staff can foster meaningful partnerships with families through personalized, accessible communications that are translated into 150+ different languages to serve the unique language needs of your learning community.


Ensure essential information reaches all families

Built to accompany the TalkingPoints platform, Universal Admin Communications brings the same level of ease to families. Engagement is accessible and low-lift with messages delivered via default SMS text. There’s no need for families to download an app to receive communications from or engage with teachers, the school, or the district. We meet families exactly where they are, and ensure that we reach every family with every message, every time.


Personalize your outreach

Strengthen family-school partnerships with Universal Admin Communications, when you connect with families in more personalized, meaningful ways. Add translated audio or videos with translated closed captioning to your school- or district-wide messages. Our partners are loving the ability to bring their voice and presence to families. Here’s how they’re using audio and video capabilities:  

  • Back to School Greetings: Record welcome videos for families to ensure first interactions with families are positive and intentional.
  • Attendance Support: Add audio messages to check in on absent students or build understanding with families on attendance concerns.
  • Timely Announcements: Send timely announcements regarding weather-related updates and event reminders directly via SMS text or email. 
  • Gather Feedback and Insights: Create school- and district-wide polls to gather quick feedback from families in a low-lift way.


Purpose-Driven engagement

Our tools are built to support purpose-driven engagement between families and the teachers, schools and districts that serve their students. Intentional, positive touchpoints with families build the trust that’s necessary to foster effective family-school partnerships that drive student outcomes, like academic success and attendance.

Want to learn more about Universal Admin Communications or TalkingPoints for Schools & Districts? Watch our latest webinar recording or meet with a member of our TalkingPoints Partnerships Team for more information. 


About TalkingPoints

TalkingPoints is an education technology nonprofit that drives student success by removing critical barriers to equitable family-school partnerships, such as language, time, mindsets, and capacity. Ten of the country’s twenty largest school districts trust TalkingPoints to create a district culture where all families, no matter their background, can engage with their schools. Our simple, intuitive family engagement platform offers the highest-quality human- and AI-powered two-way translated communication available — in 150 languages and counting. Named by Common Sense Education as “the best overall family communication platform for teachers and schools”, TalkingPoints leads to higher test scores and lower absenteeism, as shown by rigorous causal research that meets the ESSA Tier 2 standard of evidence. To learn more, view our TED Talk or visit

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